Workplace behaviour Are you taking enough notes? Ranjani, September 2, 2020June 10, 2023 Take good notes during conversations, it can save you a whole world of trouble. Here are some things I do while I’m on calls. Continue Reading
Workplace behaviour Exclamation marks Ranjani, July 14, 2020May 27, 2025 A friend of mine wrote to me recently saying that her husband was called out by a colleague in another country for using “too many exclamation marks”. What is the etiquette on this, she asked. Continue Reading
Workplace behaviour Having difficult conversations Ranjani, July 11, 2020May 27, 2025 Last week, I was whining to my husband about how I don’t want to work with a client because of clash of values, but don’t want to talk to them because they’ll further persuade me. And he went, “you cannot run a business without having difficult conversations.” Continue Reading
Workplace behaviour Decision fatigue Ranjani, July 8, 2020May 27, 2025 On a regular basis, you are making hundreds of little decisions each day and it can be exhausting. Decision fatigue is a real thing. Continue Reading
Freelancing Close the damn loop Ranjani, July 7, 2020May 27, 2025 It is only through proactive and considerate communication that you can build community, which is fundamental to growing your business. Continue Reading
Freelancing Compliments book Ranjani, July 6, 2020May 27, 2025 Someone I respect once said, “that’s disingenuous”. He didn’t call *me* disingenuous, just the argument I was making. While it hurt me in the moment, on second-thought, he was right. Continue Reading
Workplace behaviour Email subject lines Ranjani, June 19, 2020June 7, 2025 In essence, use the subject line like an executive summary of the email. Continue Reading
Workplace behaviour End your emails with a question Ranjani, June 18, 2020June 7, 2025 Saying “let me know your feedback” often elicits a nod. But asking “Does this work?” or “What do you think?” makes them think about it and commit to a response. Continue Reading
Freelancing Nothing is truly urgent Ranjani, June 14, 2020June 7, 2025 If a customer tells you they needed something yesterday, laugh. Because it’s a joke. Everyone knows that you can’t get things done in the past. Continue Reading